Terms of Service

1. Introduction and Acceptance

Welcome to Storage Depot. By accessing our website, browsing our container inventory, or making a purchase, you agree to be bound by these Terms of Service and all applicable laws and regulations, and you agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

Storage Depot Pty Ltd operates this website and sells shipping containers throughout Australia. We reserve the right to update or modify these terms at any time. Your continued use of the website following any changes constitutes acceptance of those changes.

2. Definitions

Throughout these Terms, the following definitions apply:

• “Company”, “We”, “Us”, “Our” refers to Storage Depot Pty Ltd.
• “Customer”, “You”, “Your” refers to the person or entity purchasing containers from us.
• “Container” refers to any shipping container, including new, used, modified, or specialised containers offered for sale.
• “Website” refers to storagedepotptyltd.com and all associated pages.
• “Services” includes container sales, delivery, modifications, and related offerings.

3. Container Listings and Pricing

3.1 Product Descriptions

We strive to ensure all container descriptions, specifications, images, and pricing on our website are accurate and up to date. However, we do not warrant that product descriptions or other content are error-free, complete, or current. Container conditions (such as “new”, “used”, “wind and water tight”) are described to the best of our knowledge based on industry standards.

3.2 Pricing

All prices displayed on our website are in Australian Dollars (AUD) and include Goods and Services Tax (GST) unless otherwise stated. We reserve the right to change prices at any time. While we make every effort to ensure accurate pricing, errors may occasionally occur. If we discover an error in the price of a container you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it for a full refund.

3.3 Availability

Container availability is subject to change without notice, and all containers are offered subject to prior sale. We will notify you if a container you have ordered becomes unavailable and provide suitable alternatives or a full refund.

4. Orders and Payment

4.1 Order Process

When you place an order through our website, you are making an offer to purchase containers subject to these Terms. We will send you an order confirmation email acknowledging receipt of your order. This acknowledgement does not constitute acceptance of your order. A contract between us is formed only when we send you a separate email confirming dispatch of your container(s), or when payment has been processed and accepted.

4.2 Payment Method

We currently accept local bank payment by bank transfer / EFT only. Bank transfer instructions are emailed after an order is received. Orders are processed after cleared funds are confirmed.

4.3 Deposits

For certain orders, particularly modified containers or special orders, we may require a deposit of up to 50% before commencing work. Any cancellation deduction must reflect reasonable costs and cannot limit refunds or other remedies required by the Australian Consumer Law. The balance must be paid in full prior to delivery or collection.

4.4 GST

As a registered Australian business, we are required to charge GST on all taxable supplies. A valid tax invoice will be provided with your order confirmation.

5. Delivery and Collection

5.1 Delivery Areas

We deliver shipping containers across Australia, including remote areas, for a flat AUD $650 per order. No location-based delivery surcharge is added after checkout. Delivery remains subject to safe physical access and carrier availability; contact us before ordering if your site has unusual access requirements.

5.2 Delivery Costs

Standard delivery throughout Australia is AUD $650 per order and is shown at checkout. Delivery is not included in the displayed container price unless expressly stated. We will not charge an additional location-based delivery fee after checkout.

5.3 Delivery Responsibilities

The customer is responsible for ensuring:

• Safe and adequate access for the delivery truck (minimum 4.5 m width, 5.5 m height clearance)
• A solid, level ground surface for container placement
• No overhead obstructions (power lines, trees, etc.)
• Any necessary council permits or approvals are obtained
• Someone is present to accept delivery during the agreed time slot

5.4 Failed Deliveries

If delivery cannot be completed due to inadequate access, incorrect information provided, or no one being present to accept delivery, additional fees may apply for re-delivery attempts. These fees will be charged at our standard rates.

5.5 Collection

Customers may arrange to collect containers from our depot by appointment. All collection must be completed within 7 days of payment clearance. Storage fees may apply for containers left beyond this period.

6. Inspection and Acceptance

For used containers, it is the customer’s responsibility to inspect the container prior to acceptance or delivery. We encourage customers to personally inspect containers at our depot before purchase. For deliveries, you must inspect the container upon arrival before the truck departs.

Once you sign the delivery docket or acceptance form, you acknowledge that you have inspected the container and accept it in its current condition, subject to any noted exceptions. Claims for damage or discrepancies must be noted on the delivery documentation at the time of delivery.

Important: Failure to inspect and note issues at the time of delivery may affect your ability to make a claim under our warranty, but it does not remove your rights under the Australian Consumer Law.

7. Warranty and Returns

7.1 Consumer Guarantees

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

7.2 Container Warranty

In addition to your rights under the Australian Consumer Law, we provide the following voluntary warranties:

7.3 Warranty Exclusions

These voluntary warranties do not cover:

• Normal wear and tear
• Damage caused by improper use, neglect, or accidents
• Rust forming on cut edges or weld points on modified containers
• Cosmetic issues on used containers (dents, scratches, surface rust)
• Damage caused by relocation or improper ground preparation
• Containers used for purposes other than storage

These exclusions apply to our voluntary warranty only and do not limit the consumer guarantees described in clause 7.1.

7.4 Returns and Refunds

We do not offer change-of-mind returns. If a container is faulty, significantly different from its description, or otherwise fails an applicable consumer guarantee, contact us as soon as reasonably practicable. There is no fixed 14-day or 30-day limit on rights under the Australian Consumer Law. Remedies and reasonable return or collection costs will be handled in accordance with that law and our Refund and Returns Policy. This includes custom-built or modified containers where consumer guarantees apply.

8. Limitation of Liability

To the maximum extent permitted by law, Storage Depot Pty Ltd excludes all liability for any loss or damage (including indirect, special, or consequential loss) arising from the use of, or inability to use, our containers or website, or from any action taken (or not taken) as a result of using this website or any information contained within it.

Where liability cannot be excluded under the Australian Consumer Law, and to the extent we are permitted to do so, we will provide the remedies required by that law, including the consumer’s choice of refund or replacement for a major failure and compensation where applicable.

We are not liable for any loss of contents stored in containers, business interruption, or other consequential losses, except where such liability cannot be excluded by law.

9. Customer Responsibilities

As a customer, you agree to:

• Provide accurate and complete information when ordering
• Ensure you have the legal right to place a container on your property
• Comply with all local council regulations regarding container placement
• Obtain any necessary permits or approvals
• Not use containers for illegal purposes or to store hazardous materials
• Maintain the container in a safe condition
• Not modify or alter containers in ways that may affect structural integrity without our written consent

10. Prohibited Uses

You may not use our containers or website for any unlawful purpose or in any way that could damage, disable, overburden, or impair our services. Prohibited activities include, but are not limited to:

• Storing hazardous, flammable, explosive, or toxic materials
• Storing illegal substances or contraband
• Modifying containers in ways that compromise structural integrity
• Using containers as living or sleeping quarters, unless specifically designed and approved for such use

11. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Storage Depot Pty Ltd or its content suppliers and is protected by Australian and international copyright laws. You may not reproduce, distribute, or transmit any content without our written permission.

12. Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our website, you consent to such processing and you warrant that all data provided by you is accurate.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Queensland, Australia, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms are subject to the exclusive jurisdiction of the courts of Queensland.

14. Dispute Resolution

If a dispute arises between you and Storage Depot, we encourage you to contact us first to seek a resolution. If we cannot resolve the dispute through informal discussions, both parties agree to participate in mediation in good faith before commencing any legal proceedings. The mediation will be conducted in Queensland, with a mediator agreed upon by both parties. Nothing in this clause prevents you from exercising your rights under the Australian Consumer Law or contacting your state or territory consumer protection agency.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, that unenforceability or invalidity will not render these Terms unenforceable or invalid as a whole, and the provision will be read down or severed without affecting the remaining provisions.

16. Entire Agreement

These Terms, together with our Privacy Policy and any order confirmations, constitute the entire agreement between you and Storage Depot regarding the use of our website and the purchase of containers, superseding any prior agreements or understandings.

17. Contact Information

If you have any questions about these Terms, please contact us:

• Email: info@storagedepotptyltd.com
• Website: storagedepotptyltd.com

Terms last updated: August 2026 • STORAGE DEPOT PTY LTD